The majority of people I have spoken to in the past few days will probably have forgotten the sound of my voice already.
It’s nothing personal – I don’t stutter, I don’t have a serious lisp and I don’t squeak. My voice is that of a bog standard man, with a Luton dialect and a spattering of slang.
But all bets are off if you call me in the office.
People who have spoken to me on my work number would certainly remember my high-pitched, overly-eloquent, trying-to-sound-important-but-failing tones.
Anyone who wants evidence of this need only call the office after 6pm to behold my business answerphone message in all its glory.
Admittedly, at first I thought it was just me. Then I was able to listen closely to my colleagues and knew I was in good company.
Even my contacts at other companies do it.
One lady I met sounded like Kathy Burke when I met her face-to-face, which was particularly funny as I mistook her for Joanna Lumley when she phoned me the day before.
But what is the reason for the plummy, over the top, wordy way of speaking to business contacts when most people talk to their mates they are just their usual foul-mouthed, inarticulate selves?
What is it about the office phone that turns Len Goodman into Stephen Fry?
Is it a need to feel comfortable among colleagues and contacts? Is it to impress others? Or do we all secretly want to sound posh. And do posh sounding people use more slang and drop their ‘t’s when speaking on the office phone?
My conclusion is that I don’t know. It’s a complete mystery to me.
All I know is that it won’t stop!
Tuesday, 5 January 2010
The telephone voice
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8 comments:
I agree it's stupid that we all have to join the pretentious facade. Someone who answer's the phone 'alright mate' wouldn't necessarily treat you unprofessionally.
I know, I hate it too, but still can't help putting on the voice when I answer the phone at work. It's just like something that comes out and I can't control it!
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